Can't sign up or log into smartgpseco

[SuzieCarDriver]

Hello,

When I try to log into .smartgpseco to update the maps on my Magellan RoadMate 9616T-LM, it says the email address is already registered. When I click forgot password, it says "Address not registered." It is impossible for me to create an account or login. HELP!!

 

[SuzieCarDriver]

I emailed :-

 [email protected].

They told me to reset my password here:-

 www.magellangps.com/customer/account/login/

That worked.

 

[Le Billet d'Or]

I emailed :-

 [email protected].

They told me to reset my password here:-

 www.magellangps.com/customer/account/login/

That worked.

It still works. 05-09-2025

 

[bhielke]

Magellan Support is working on login page. again as of 8/26/2025.
per https://service.magellangps.com/m0100/F0110_DownLoad_Text.aspx?bullid=102084

Error msg
"

[td]

Unable to login SmartGPSEco site - Resolved

[/td]​

[td]

The issue has been resolved.

Due to a technical issue with the system, customers who just registered a new account or changed the password will not be able to login to SmartGPSEco web sit and receive the error message saying "MapSafe:ServerError".

We are working on the solution, and once the issue is corrected, an announcement would be made on the support site again.

Sorry for the inconvenience.
"
​

[/td]​

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