Can't sign up or log into smartgpseco

Hello,

When I try to log into .smartgpseco to update the maps on my Magellan RoadMate 9616T-LM, it says the email address is already registered. When I click forgot password, it says "Address not registered." It is impossible for me to create an account or login. HELP!!

 

I emailed :-

Code:

 [email protected].

They told me to reset my password here:-

Code:

 www.magellangps.com/customer/account/login/

That worked.