G36 tracker watch off line

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Jan 17, 2018
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hi, im having problems with my sons watch. I have the sim card in, funds on card, everything working fine.

when I go to setracker app its telling me device off line.

I have sent sms to the watch, keep getting the sms back but still off line on app.

can someone help me please, thank you

p.s. im in the uk

(gw900)
 
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