G36 tracker watch off line

[mp123]

hi, im having problems with my sons watch. I have the sim card in, funds on card, everything working fine.

when I go to setracker app its telling me device off line.

I have sent sms to the watch, keep getting the sms back but still off line on app.

can someone help me please, thank you

p.s. im in the uk

(gw900)

 

[Mr.Anders]

Hello,

You can send email to support of iwonlex, they will offer you help

Regards