Garmin Monterra gps

Discussion in 'Garmin GPS' started by boutch, Dec 23, 2020.

  1. boutch

    boutch

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    I've made a restore and now we can't see any map.It's impossible to reinstall new one.I tried with Garmin Express,Base camp and Map install.Nothing succed.
     
    boutch, Dec 23, 2020
    #1
  2. boutch

    Nuvi-Nebie Moderator

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    Only units with lifetime map updates can download maps, however a 'restore' or full reset should not delete the maps on the unit, so unless you have forced a file delete while the Monterra was connection to a computer, I think the maps may still be on the unit, you may have just disabled the maps, if so you can turn them back on in the menu with Setup >> Map >> Map Information
     
    Nuvi-Nebie, Dec 23, 2020
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  3. boutch

    boutch

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    I've try .On map screen it just show north america and if you zoom a bit it desapear just showing a kind of small triangle.all the android app are running ok.Tank's for help
     
    boutch, Dec 23, 2020
    #3
  4. boutch

    Nuvi-Nebie Moderator

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    I think the map you can see the worldwide base map, what maps are shown on the Setup >> Map >> Map Information screen?

    You can also examine what maps are on your Monterra when connected to Basecamp >> Manage Maps
     
    Nuvi-Nebie, Dec 24, 2020
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  5. boutch

    boutch

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    Nothing shown on map info screen ,even in Base Camp under map management.
    Thank's a lot
     
    boutch, Dec 24, 2020
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  6. boutch

    Nuvi-Nebie Moderator

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    Not even the 'Worldwide DEM Basemap' that is viewable on your Monterra?
     
    Nuvi-Nebie, Dec 24, 2020
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  7. boutch

    boutch

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    i solve my problem.Gps was realy empty and when i was trying to install a map the name of the files was not correct so garmin not able to recognise .I just rename the files to (gmapsupp.img) and garmin accept it right away.
    So tank's a lot for your help
     
    boutch, Dec 24, 2020
    #7
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