GPS watch device offline

Discussion in 'General GPS Discussion' started by Sonal, Jul 23, 2017.

  1. Sonal

    Sonal

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    Hi,
    I have purchased a GPS tracking watch and also installed and registered on SE tracker app. I have put a SIM card in the watch .It rings when I call on the SIM number but I am not able to locate the device through app.It shows error that device is offline.I am using Airtel SIM in India.
    I already sent SMS to my watch pw,123456,ts#.here r the settings in attachment. Pls support what should I do to get this working.
     

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    Sonal, Jul 23, 2017
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  2. Sonal

    Nuvi-Nebie Moderator

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    The details in your picture appear to show that the phone is connected to an IP address registered in Hong Kong :-

    2017-07-23_16.45.07.jpg
     
    Nuvi-Nebie, Jul 23, 2017
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  3. Sonal

    Nuvi-Nebie Moderator

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    Posts that advertise GPS trackers or any other product will be removed from this forum
     
    Nuvi-Nebie, Jul 23, 2017
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  4. Sonal

    Sonal

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    How to solve the device offline error in this case.should I change the IP?
     
    Sonal, Jul 23, 2017
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  5. Sonal

    Allison Hamann

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    Hi, I have the same problem. I registered the watch, downloaded the app. It worked perfectly then went offline. I sent the sms, and it worked again.Now it has been offline for over 2 days. The sms doesn't work. I am unable to call the watch, or track it. Please can you help.
     
    Allison Hamann, Mar 6, 2018
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  6. Sonal

    Angela83

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    I have the same “device offline” problem. I can also call and message the watch and vice versa. Have you managed to solve your problem? Any advice?
     
    Angela83, Jun 14, 2018
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  7. Sonal

    Danny_G

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    Which watch are you talking about? Can we get a model? As far as I know, Garmin do quite a few of them.
     
    Danny_G, Jul 13, 2018
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  8. Sonal

    Angela83

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    Hi! Thanks, I have managed to solve the problem. It is a chinese made watch
     
    Angela83, Jul 13, 2018
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  9. Sonal

    Mel

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    Hi,
    I have purchased two GPS tracking watch and also installed and registered on SE tracker app. The one watch is working 100%but the other watch I have put a SIM card in the watch .It rings when I call on the SIM number but I am not able to locate the device through app.It shows error that device is offline.I am using Vodacom SIM in South Africa.. please help I don't know any more what to do.
     
    Mel, Jul 16, 2018
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  10. Sonal

    Mastura

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    Did you try this?
    Reason a:the sim card is not the carrier support.
    Send SMS: pw,123456,apn,apn name,password,McCmnc# to your watch

    For example : pw,123456,apn,airtel,your password,McCmnc#

    Reason b :The parameters of the watch are not correct. Use parameter for asia,
    Send SMS : pw,123456,IP,54.153.6.9,8001#

    I have try this and it's work.
     
    Mastura, Jul 28, 2018
    #10
  11. Sonal

    Nuvi-Nebie Moderator

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    Sonal's post was over a year ago, I'm not sure there is much point in replying to it now
     
    Nuvi-Nebie, Jul 28, 2018
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  12. Sonal

    rofti

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    "
    Hi Mell i have the same problem also from SA have you managed to fix yours ?
     
    rofti, Aug 1, 2018
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  13. Sonal

    Vanessa

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    Hi. I am from Honduras. I bought a gps watch for my son. When I try to connect my cell with the watch through Setracker, it says the watch is offline. It only can make and receive phone calls. I would like to know if someone could help me. Thanks.
     
    Vanessa, Aug 2, 2018
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  14. Sonal

    rofti

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    Hi i fixed my by following the steps on the wonlex website (sending the sms with the ip to the watch)

    If you have a link to the 'steps' it would be useful to other users, however the link provided was just an advert. for their products
     
    rofti, Aug 2, 2018
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  15. Sonal

    Vanessa

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    Hi, thanks for your help. I got into iwonlex.com. When I sent pw,123456,ts#, I received this from the watch:

    ver:G36WS_YDE_V1.1_2018.07.04_14.35.28;
    ID:6109268647;
    imei:352661092686479;
    ZCM:661309726826477;
    ip_url:47.91.138.192;
    port:8001;
    center:;
    slave:;
    sos1:;
    sos2:;
    sos3:;
    upload:60S;
    bat level:73;
    language:0;
    zone:0.00;
    GPS:NO(0);
    GPRS:OK(100);

    What can Indo now? Thank you for all the help.
     
    Vanessa, Aug 3, 2018
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  16. Sonal

    Nuvi-Nebie Moderator

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    The reply to the above request appears to be :-

     
    Nuvi-Nebie, Aug 3, 2018
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  17. Sonal

    FENNIE

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    I have the same problem with my smart watch. No matter what I do. It still says Device is offline in Setracker, or it says No Networking Equipment in Setracker2 even though the watch is on.
     
    FENNIE, Aug 4, 2018
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  18. Sonal

    FENNIE

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    Hi, when I send "pw,123456,ts# from my phone to my sim number watch, I got this:

    ver:g76lca_rb2b5_gw_en_common_pv_20180108;
    ID:6209428182;
    imei:352662094281822;
    ZCM:862309642861825;
    url:47.91.138.192;
    port:8001;
    center:;
    sos1:;
    sos2:;
    sos3:;
    upload:600;
    lk:300;
    batlevel:72;
    language:en;
    zone:-04:00;
    profile:1;
    GPS:OK(0);
    wifiOpen:true;
    wifiConnect:false;
    gprsOpen:true;
    GPRS:OK(59)

    Can someone give me some help to set up the watch in the app please? Thank you!
     
    FENNIE, Aug 4, 2018
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  19. Sonal

    Vanessa

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    Thanks Nuvi.

    I did it and the watch sent me this: [surl,52.28.132.157,port,8001#] ok! Now I can not get into the app, I am attaching the message. Please help me. Thank you!
     

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    Vanessa, Aug 4, 2018
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  20. Sonal

    Vanessa

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    More information.
     

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    Vanessa, Aug 4, 2018
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