GPS watch device offline

[Sonal]

Hi,
I have purchased a GPS tracking watch and also installed and registered on SE tracker app. I have put a SIM card in the watch .It rings when I call on the SIM number but I am not able to locate the device through app.It shows error that device is offline.I am using Airtel SIM in India.
I already sent SMS to my watch pw,123456,ts#.here r the settings in attachment. Pls support what should I do to get this working.

 

[Nuvi-Nebie]

The details in your picture appear to show that the phone is connected to an IP address registered in Hong Kong :-

 

[Nuvi-Nebie]

MODERATOR NOTE

Posts that advertise GPS trackers or any other product will be removed from this forum

 

[Sonal]

How to solve the device offline error in this case.should I change the IP?

 

[Allison Hamann]

Hi, I have the same problem. I registered the watch, downloaded the app. It worked perfectly then went offline. I sent the sms, and it worked again.Now it has been offline for over 2 days. The sms doesn't work. I am unable to call the watch, or track it. Please can you help.

 

[Angela83]

Hi,
I have purchased a GPS tracking watch and also installed and registered on SE tracker app. I have put a SIM card in the watch .It rings when I call on the SIM number but I am not able to locate the device through app.It shows error that device is offline.I am using Airtel SIM in India.
I already sent SMS to my watch pw,123456,ts#.here r the settings in attachment. Pls support what should I do to get this working.

I have the same “device offline” problem. I can also call and message the watch and vice versa. Have you managed to solve your problem? Any advice?

 

[Danny_G]

Which watch are you talking about? Can we get a model? As far as I know, Garmin do quite a few of them.

 

[Angela83]

Hi! Thanks, I have managed to solve the problem. It is a chinese made watch

 

[Mel]

Hi,
I have purchased two GPS tracking watch and also installed and registered on SE tracker app. The one watch is working 100%but the other watch I have put a SIM card in the watch .It rings when I call on the SIM number but I am not able to locate the device through app.It shows error that device is offline.I am using Vodacom SIM in South Africa.. please help I don't know any more what to do.

 

[Mastura]

Hi,
I have purchased a GPS tracking watch and also installed and registered on SE tracker app. I have put a SIM card in the watch .It rings when I call on the SIM number but I am not able to locate the device through app.It shows error that device is offline.I am using Airtel SIM in India.
I already sent SMS to my watch pw,123456,ts#.here r the settings in attachment. Pls support what should I do to get this working.

Did you try this?
Reason a:the sim card is not the carrier support.
Send SMS: pw,123456,apn,apn name,password,McCmnc# to your watch

For example : pw,123456,apn,airtel,your password,McCmnc#

Reason b :The parameters of the watch are not correct. Use parameter for asia,
Send SMS : pw,123456,IP,54.153.6.9,8001#

I have try this and it's work.

 

[Nuvi-Nebie]

Sonal's post was over a year ago, I'm not sure there is much point in replying to it now

 

[rofti]

Hi,
I have purchased two GPS tracking watch and also installed and registered on SE tracker app. The one watch is working 100%but the other watch I have put a SIM card in the watch .It rings when I call on the SIM number but I am not able to locate the device through app.It shows error that device is offline.I am using Vodacom SIM in South Africa.. please help I don't know any more what to do.

"
Hi Mell i have the same problem also from SA have you managed to fix yours ?

 

[Vanessa]

Hi. I am from Honduras. I bought a gps watch for my son. When I try to connect my cell with the watch through Setracker, it says the watch is offline. It only can make and receive phone calls. I would like to know if someone could help me. Thanks.

 

[rofti]

Hi. I am from Honduras. I bought a gps watch for my son. When I try to connect my cell with the watch through Setracker, it says the watch is offline. It only can make and receive phone calls. I would like to know if someone could help me. Thanks.

Hi i fixed my by following the steps on the wonlex website (sending the sms with the ip to the watch)

Moderator Note

If you have a link to the 'steps' it would be useful to other users, however the link provided was just an advert. for their products

 

[Vanessa]

Hi, thanks for your help. I got into iwonlex.com. When I sent pw,123456,ts#, I received this from the watch:

ver:G36WS_YDE_V1.1_2018.07.04_14.35.28;
ID:6109268647;
imei:352661092686479;
ZCM:661309726826477;
ip_url:47.91.138.192;
port:8001;
center:;
slave:;
sos1:;
sos2:;
sos3:;
upload:60S;
bat level:73;
language:0;
zone:0.00;
GPS:NO(0);
GPRS:OK(100);

What can Indo now? Thank you for all the help.

 

[Nuvi-Nebie]

The reply to the above request appears to be :-

dear:
please send below text message to your watch one by one:

pw,123456,ip,52.28.132.157,8001#

pw,523681,ip,52.28.132.157,8001#

 

[FENNIE]

I have the same problem with my smart watch. No matter what I do. It still says Device is offline in Setracker, or it says No Networking Equipment in Setracker2 even though the watch is on.

 

[FENNIE]

Hi, when I send "pw,123456,ts# from my phone to my sim number watch, I got this:

ver:g76lca_rb2b5_gw_en_common_pv_20180108;
ID:6209428182;
imei:352662094281822;
ZCM:862309642861825;
url:47.91.138.192;
port:8001;
center:;
sos1:;
sos2:;
sos3:;
upload:600;
lk:300;
batlevel:72;
language:en;
zone:-04:00;
profile:1;
GPS:OK(0);
wifiOpen:true;
wifiConnect:false;
gprsOpen:true;
GPRS:OK(59)

Can someone give me some help to set up the watch in the app please? Thank you!

 

[Vanessa]

The reply to the above request appears to be :-

Thanks Nuvi.

I did it and the watch sent me this: [surl,52.28.132.157,port,8001#] ok! Now I can not get into the app, I am attaching the message. Please help me. Thank you!

 

[Vanessa]

More information.