Help loading maps on Garmin

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Jun 23, 2017
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Sorry but I'm ready to pull my hair out over this and I leave for my trip tonight...

I bought a Nuvi 1370 which supposedly had full North America and full Europe maps. I'm driving in Croatia, Bosnia, and Serbia. The device is able to find about half of my locations in Croatia, but none in Bosnia or Serbia. It won't even detect major roads in the latter two countries. I successfully ran a map update through Garmin Express.

What do I have to do to load these countries on the device? I have tried googling everything but keep going in circles. I'm extremely frustrated. Would greatly appreciate any help.
 
Does your Nuvi allow you to select Bosnia or Serbia as Country?, with :- Where To? >> Address >> Change Country. I have CN Europe NTU 2018.10 (North and South), these two maps will allow selection of all 3 countries
 

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