Ok - Got prompted for map updates.... guess what tried and failed. not once, not twice but 3 trimes. I dug deeper - there is no space available to complete the upgrades. \r\n\r\nThe files download, unzips, and fails at install towards 80 % complete. with a generic fail messsage. When I looked at file system - 0 bites available. I guess that answers why there is no other voice options, or icon options.\r\n\r\nI will call support to give them a chance, but i think this is going back to the store. Too bad seems like a nice unit with a lot of potential.\r\n\r\nWill let u all know what comes of it.