Map update confusion

Discussion in 'Garmin GPS' started by Ghuts, Jan 7, 2022.

  1. Ghuts

    Ghuts

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    I have Europe map on my Garmin Drive 61 but the update wants me to choose from North America, Philippines, South Africa etc., but there is no Europe.
    Please advise.
     
    Ghuts, Jan 7, 2022
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  2. Ghuts

    Nuvi-Nebie Moderator

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    Are trying to update maps on your Drive 61 using Garmin Express ?
    Were Europe maps on the Drive 61 from new ?
    Do you have free lifetime map updates ?
    In which country was the Drive 61 originally purchased ?
     
    Nuvi-Nebie, Jan 7, 2022
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  3. Ghuts

    Ghuts

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    Hi,
    1) Are trying to update maps on your Drive 61 using Garmin Express ?
    Yes
    2) Were Europe maps on the Drive 61 from new ?
    Yes
    3) Do you have free lifetime map updates ?
    Yes
    4) In which country was the Drive 61 originally purchased ?
    UK
     
    Ghuts, Jan 8, 2022
    #3
  4. Ghuts

    Nuvi-Nebie Moderator

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    OK, I'm a bit short of answers then, here are some thoughts: -

    1. You may not be offered the map you want if Express thinks you already have the latest version of the map on your satnav
    2. You may not be offered a large map if Express thinks you don't have room on the satnav for it, (although you was offered North America which is very big)
    3. You are not normally allowed to add new maps that you didn't purchase from new free of charge, so I am very surprised you they are being offered to you (even if they aren't what you want)
     
    Nuvi-Nebie, Jan 8, 2022
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  5. Ghuts

    Ghuts

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    Okay, thanks for trying, much appreciated
     
    Ghuts, Jan 8, 2022
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