TomTom Smart 52 satellite connection

Discussion in 'TomTom GPS' started by BarryCambs, May 26, 2023.

  1. BarryCambs

    BarryCambs

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    Sorry if this has been asked before, but the search didn't bring anything up.

    My TomTom Smart suffered complete battery failure about 3 years ago. I finally got round to fitting a new battery and it started up without problem. It did still say it was in France where it stopped working. I updated the maps and with Connect and everything seemed fine, but it just won't find a satellite connection. I've done a factory reset and the full recovery procedure, but still no luck.

    Any suggestions much appreciated!

    Barry
     
    BarryCambs, May 26, 2023
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  2. BarryCambs

    Nuvi-Nebie Moderator

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    GPSs store some info. about where the satellites should be in the sky in order to get a 'fix' quicker when first switched on, however this (almanac) info. is only usefull for a few weeks, so if the unit hasn't been turned on for a long period the stored almanac data of no use, the situation is made worse if the GPS had been moved since it last got a fix and the GPS does not know the correct time any more.

    You need to place the fully charged TomTom outside in an area away from trees / buildings etc. for an hour or so, it should not be moved during this time, this will give it the best chance of getting a 'fix', once it knows where it is it will update the almanac and the time / date so it should not need this treatment again
     
    Nuvi-Nebie, May 26, 2023
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  3. BarryCambs

    BarryCambs

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    Thanks for the information. It could be 4 years since it was last used and that was in France. I left it on in the conservatory earlier and after a couple of hours , it was connecting intermitently! I'll give it some time in the garden tomorro as you suggest.

    Thanks for your help, Barry
     
    BarryCambs, May 26, 2023
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