I purchased this gps 6 years and have tried to update but I didn't have any luck for some reason. Now that I have unlimited gigs now, I tried today 3 or 4 times then I got a unknown number call and I finally answered after 4 times. A foreign sounding person was trying to help me. He had me go to www. address and download which I did and it didn't have anything to do with updating my Garmin. I have had these type of things before telling me that I need to update my whole computer system at some kinda price etc. Well, I just deleted him on my phone and shut my laptop down. I didn't trust the procedure. I shouldn't have had to do all that. Enlighten me. I know that it needs to be updated because a couple roads have been deleted several years ago.