Basecamp not showing downloaded Garmin maps

Discussion in 'GPS Software' started by sillitol, Mar 12, 2022.

  1. sillitol

    sillitol

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    I recently updated my Garmin DriveSmart, and selected the option to install the maps "to computer and device".
    However, when I disconnect the device, I don't see the new map file in the Basecamp "Maps" dropdown.

    Help!
    Thanks!
    LLOYD S
     
    sillitol, Mar 12, 2022
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  2. sillitol

    Nuvi-Nebie Moderator

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    You could try re-connecting the Drivesmart to your computer, running Garmin Express and selecting download to ' Computer Only'
     
    Nuvi-Nebie, Mar 12, 2022
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  3. sillitol

    sillitol

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    Good idea Nuvi-Nebie but I don't think that would help. I found the folder with the downloaded maps. It's called "Map_Map.NA.2023.1" and the download put it here: "This PC > Windows (C) > ProgramData > garmin > coreservice > downloads > map".

    Basecamp doesn't seem to find it there, and I don't see a way of telling it where to go look for it. I tried copying that folder to where I found the "Global Application Basemap" but that didn't do the trick.

    I'm guessing if I just did another download it would put it in the same place and Basecamp still wouldn't find it.

    Thanks for the input.
    Any other ideas?

    LLOYD S
     
    sillitol, Mar 12, 2022
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  4. sillitol

    Nuvi-Nebie Moderator

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    Nuvi-Nebie, Mar 12, 2022
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  5. sillitol

    sillitol

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    I think so, 4.7.4
     
    sillitol, Mar 12, 2022
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  6. sillitol

    Nuvi-Nebie Moderator

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    Nuvi-Nebie, Mar 13, 2022
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  7. sillitol

    sillitol

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    Yup, that did it, hooray!
    I uninstalled Express, re-downloaded it, ran as Admin, then re-did the map download.
    This time no error!
    Thanks again for your help!
    LLOYD S
     
    sillitol, Mar 13, 2022
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    Sonder likes this.
  8. sillitol

    Nuvi-Nebie Moderator

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    I'm glad it's sorted, I didn't mention Garmin Express earlier because it seems to offer a new update virtually every time I use it, I guess they started placing map files in a different area for some reason
     
    Nuvi-Nebie, Mar 13, 2022
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