Hello, after using Garmins chat facility I followed the advice below to free up space and magically the Europe maps appeared on their Express platform, I've surprised myself. Thanks for your help.
P.S. I didn't use an SD card
Space issues when installing map updates
Use a Memory Card (Recommended) - In situations where a Garmin device does not have sufficient internal storage space to load the full coverage of a City Navigator NT map update, Garmin Express allows the maps to be installed to a microSD/SD card.
When using the SD card installation option, critical files are loaded to the SD card so it must remain in the device after the update to ensure full functionality. For the largest size SD card a device can use, see the FAQ
SD Memory Card Sizes for Automotive Devices
Code:
support.garmin.com/en-US/?faq=UsL6MuMMCM8PpgAhUUCqp7'
Choose a Region - Garmin Express will automatically offer to install a smaller mapping coverage region to these devices when there is not enough internal storage to install full coverage and a microSD/SD card is not available.
NOTE: Garmin Express will not allow the installation of another region if only one region is available to install to the device's internal memory. The other regions must be installed to a microSD/SD card by following the steps in Reinstall or Change Map on an Automotive Device :-
Code:
support.garmin.com/en-US/?faq=dyYgXK9i6C3FkS9sU5xDcA'
Follow these steps to correct the issue:
PC:
- Connect the Garmin device into the computer
- Press the Windows key + E
- Click This PC (Windows 10 only)
- Open the Garmin drive
- Open Internal Storage (not all devices require this step)
- Open the Voice folder
- The Voice folder is located in the Garmin folder on some devices
- Delete any unwanted language files
- Go back to the previous folder
- Follow steps 6-8 for the Text, Keyboards, and Help folders (Keep all files beginning with “en”)
- Open the GPX folder
- Delete the Archive folder (this folder contains the Trip Log information, backup this data before deleting if it is needed)
- Disconnect the Garmin GPS device from the computer
- Allow the GPS device to boot up to the main menu
- Reconnect the GPS device to the computer
- Open Garmin