GPS watch device offline

Discussion in 'General GPS Discussion' started by Sonal, Jul 23, 2017.

  1. Sonal

    Sophie

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    Hi i bought my kids watch here in newzealand but it says device is offline how do i fix that
     
    Sophie, Mar 15, 2020
    #41
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  2. Sonal

    Shaun

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    hi,

    I am in Sydney Australia, and I have a Aibelle watch for my son which we have been using before but now it says offline and we can’t send messages, but we can still make phone calls. Please can you assist,

    Shaun
     
    Shaun, May 28, 2020
    #42
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  3. Sonal

    dawid

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    I set IP for Europe but it doesn't help. Then I've checked Imei and it was different than on the sticker. After updating by SMS, device started to work!
     
    dawid, Jul 19, 2020
    #43
  4. Sonal

    ekikos

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    Hi,

    i purchased the Q12 kids watch and am able to call and receive call to/from the watch. however from the setracker app i get the error device offline whenever i try to add phone #s etc.
    i looked and this forums answers and tried to change the IP using pw,123456,ip,54.169.10.136,8001# however the IP never changes. below is the sms i receive when sending the command pw,123456,ts#

    ver:R36CW_S12_V1.0_2020.11.19_15.11.32_cob_b;
    ID:3004041198;
    slave ID:3004041198;
    imei:866930040411986;
    ip_url:121.43.19.219;
    port:8001;
    upload:600S;
    bat level:61;
    language:0;
    zone:0.00;
    ec:1;
    NET:OK(20);

    please help.

    Thanks.
     
    ekikos, Jul 25, 2021
    #44
  5. Sonal

    ANNYNIC

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    Hi,

    I am also in South Africa, did you manage to solve this issue?

    Much apprecaited.
     
    ANNYNIC, Sep 16, 2021
    #45
  6. Sonal

    ANNYNIC

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    Hi there!

    How did you manage to solve this issue?
     
    ANNYNIC, Sep 16, 2021
    #46
  7. Sonal

    Lange0017

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    So my watch says offline . it can only recieve calls and not text messages or locate gps or add contacts. I attached the photo to the response i got. Also when i set the APN it replied with ' APN ok'
    But still don't work
     

    Attached Files:

    Lange0017, Nov 19, 2021
    #47
  8. Sonal

    Lyndall

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    Hi,
    I recently bought a Q528 kids GPS smart watch.
    I have an MTN sim card, loaded with data and airtime. It's set to 2G, GPS.
    I'm from Cape Town, South Africa
    Keeps saying offline - no matter what I do.

    ver:G36W_GM11_AKQ_G900A_1.44_V1.1_2020.11.25_17.28.31;
    ID:7304735309;
    imei:863573047353091;
    ip_url:52.28.132.157;
    port:8001;
    upload:60S;
    bat level:92;
    language:0;
    zone:0.00;
    GPS:NO(0);
    NET:NO(73);


    Please help!
     
    Last edited: Nov 25, 2021
    Lyndall, Nov 25, 2021
    #48
  9. Sonal

    anders.marsh

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    Need to configure by APN command.
     
    anders.marsh, Jan 7, 2022
    #49
  10. Sonal

    Christine7

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    Anyone figure this out?
     
    Christine7, Feb 18, 2022
    #50
  11. Sonal

    Ryno

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    I am used to the Setracker2 software and have a new GPS watch. When I send the SMS command to the number nothing happens and on the app map only lbs is picket up, no GPS. Please help
     
    Ryno, Mar 3, 2022
    #51
  12. Sonal

    Ryno

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    Pw, 123456, IP, 52.28.132.157,8001# was send to the number and the following was received... [surl,52.28.132.157,port,8001#] OK! But still no GPS location is picked up on the app
     
    Ryno, Mar 3, 2022
    #52
  13. Sonal

    Sabukhari

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    Hi, i bought a 2g GPRS watch for my daughter. Using Setracker2 i can call the watch but cant see its location or change any setting of watch from app. It says "Device Offline: there is probably no network coverage or its off"
    Sim have balance and internet connectivity. I already tried few things by sending sms to watch.
    Initially IP address was from Hongkong, i change it to Qatar (my location)

    Any body can help??

    Last ts command result

    ver:G36S_0.96_SHU_V1.00_1.1.0_2016.10.13_17.27.35;
    ID:6005237639;
    imei:357860052376395;
    ip_url:178.153.101.225;
    port:8001;
    center:0097466618769;
    slave:;
    sos1:;
    sos2:;
    sos3:;
    upload:60S;
    bat level:95;
    language:0;
    zone:0.00;
    GPS:NO(0);
    GPRS:NO(100);
     
    Sabukhari, Apr 25, 2022
    #53
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